RETURN & EXCHANGE POLICY

We put a lot of care into every order and want you to love what you receive. If something is not right, we will do our best to help.

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1. WRONG ITEM

If we sent the wrong item, please contact us with your order number and a clear photo of the item received. We will review it and work on a solution as quickly as possible.

2. DAMAGED PACKAGE OR ITEM

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the damaged item and packaging.

3. HANDMADE AND LIMITED ITEMS

Because some products are handmade or limited in quantity, claims for missing, incorrect, or damaged items should be reported within 48 hours. Timely notice and photo proof help us verify the issue and offer a fair resolution.

4. CONTACT US

Need help? Email maxandmaison@outlook.com.